About Us

I. Policy Overview

This policy applies to dkltableware.com, detailing personal information management for all apparel categories. It complies with GDPR, CCPA, and ensures privacy protection throughout your fashion exploration.

II. Information Collection

  1. Apparel-specific Data (Provided)
    • Shopping: Name, shipping address (residential/studio), payment info (credit card/PayPal), email (new arrivals alerts), phone (logistics updates).
    • Custom orders: Body measurements (bust/waist/hip), tailoring requests (slit height, sleeve length), fabric preferences (silk/wool).
    • Style Questionnaire: Daily wear scenarios (work/party), color preferences (muted tones/bold hues), design elements (embroidery/deconstruction).
  2. Browsing Behavior (Automated)
    • Technical: Device model, browser type, IP address (regional inventory allocation).
    • Style Preferences: Viewed collections (work suits/evening gowns), page dwell time, click patterns (size charts/styling tips).
    • Tracking:
      ▶ Cookies: Record favorited items (e.g., "to-buy" lace dresses).
      ▶ Pixels: Monitor ad interactions (summer collection performance).
      ▶ 3D Fitting Data: Body contour for virtual try-on (not stored, only used for real-time rendering).

III. Data Usage Logic

Information Type Specific Uses (Fashion Scenarios)
Custom Measurements ① Tailor exclusive apparel (±0.5cm accuracy);
② Build personal fit libraries (reusable for reorders).
Style Preferences ① Recommend similar styles (e.g., accessories for workwear viewers);
② Optimize page layouts (trending styles highlighted).
Order Transactions ① Arrange delivery (priority for wrinkle-prone fabrics);
② Analyze seasonal purchase patterns.
Virtual Fitting Data ① Optimize 3D pattern algorithms (e.g., hem drape for different body types);
② Reduce size-related returns.

IV. Third-Party Collaboration

  1. Fashion Ecosystem Sharing
    • Fabric Suppliers: Share custom fabric requirements (e.g., 16-momme silk quantity), no personal IDs.
    • Designer Studios: Anonymized fit data (100 body models for A-line dresses) for new designs.
    • Payment Providers: Share transaction amounts and category codes (not full payment info).
    • Logistics: Provide shipping addresses with hidden last two digits of house number (e.g., 1809→18XX).
  2. Legal Disclosure
    • IP Protection: Anonymized purchase records for counterfeit reports.
    • Cross-border Shipping: Declare apparel materials/value to customs (no contact details).
    • Tax Compliance: De-identified transaction data (amounts and categories only) to tax authorities.

V. User Data Rights

  1. Fashion Data Control
    • EU users can:
      ▶ Access historical fit data (including measurements).
      ▶ Request deletion of custom measurements (auto-deleted 1 year after order).
      ▶ Download personal style tags (e.g., "workwear enthusiast", "color connoisseur").
    • All users can:
      ▶ Opt out of personalized recommendations via email to privacy@zoefashiongroup.com.
      ▶ Manage cookies: Disable non-essential tracking via website settings.
  2. Cross-Border Protection
    • Encryption: Custom data split into 3 parameter groups (bust/waist/length) for transmission.
    • Anonymization: Browsing history converted to style tags (e.g., "vintage") 而非 specific pages.
    • Payment Info: Only transaction hashes (no original card numbers) are shared.

VI. Special Provisions

  1. Minors Protection
    • No custom apparel for users under 16:
      ▶ Cancel orders, delete measurements.
      ▶ Contact guardians to retain basic order info (e.g., address).
    • Teen Mode: Hides custom order 入口 for users under 18.
  2. Data Retention
    • Standard orders: 12 months (after-sales support).
    • Custom orders: 18 months (reordering), then physical media destruction.
    • Browsing data: Anonymized for 6 months (trend analysis).

VII. Privacy Commitments

  • Technical: AES-256 encryption for custom data, measurements linked to orders anonymously.
  • Process: Design teams access only anonymized fit data, no personal contact info.
  • Breach Response: 72-hour notification for data leaks (e.g., purchase history exposure), with 1-year free credit monitoring.
  • Transparency: Quarterly Privacy White Papers disclosing data usage (e.g., de-identification rates for ad targeting).

VIII. Contact Us

  • Privacy Hotline: +1 510 216 2348 (10:00–19:00 PST, weekdays)
  • Data Requests: privacy@dkltableware.com (subject: "Fashion Data Request")
  • Address: 1809 Chesapeake Ct, Ft. Collins, CO 80524 (by appointment only)
  • Online Form: Submit data requests via website Privacy Center with real-time tracking.