Shipping policy

I. Agreement Overview

This agreement is made by DKL Dresses ("we") and users. Accessing the site or purchasing products confirms your acceptance of these terms, including appended policies. Applicable to all users (visitors, customers, suppliers, etc.).

Notice: Read carefully before use. Disagree? Exit immediately. This document is an offer, and acceptance is limited to its contents.

II. Online Store Terms

  1. Eligibility
    • You must be of legal age or, if an adult, consent to minor dependents using the site.
    • Prohibited: Using dresses for illegal purposes or violating local laws (e.g., copyright).
  2. Prohibited Actions
    • No transmission of malware (viruses, etc.). Breach leads to immediate service termination.

III. General Provisions

  1. Right to Refuse Service
    We may refuse service to anyone for any reason at our discretion.
  2. Data Transmission
    • Non-payment info may be unencrypted; credit card data is fully encrypted (PCI-DSS compliant).
  3. IP Rights
    Unauthorized reproduction/sale of site content (dress designs, styling guides) is prohibited.

IV. Information Accuracy

  1. Liability
    • Site info (size charts, fabric specs) is for reference only. Use at your own risk.
    • Historical info (past-season styles) is not current; we may modify content without update obligation.
  2. User Obligation
    Check for updates regularly; continued use implies acceptance (e.g., new arrivals, size standard changes).

V. Service & Price Adjustments

  1. Price Changes
    Dress prices are subject to change without notice; promotions apply as shown at checkout.
  2. Service Modification
    We may alter/terminate services (custom tailoring, pre-orders) without liability.

VI. Product Terms

  1. Online-Exclusive Items
    • Limited inventory; returns/exchanges follow our Return Policy.
    • Colors may vary due to monitor settings (e.g., actual lotus pink vs. screen display).
  2. Sales Restrictions
    • We may limit purchases (e.g., 1 per customer for hot styles) and adjust descriptions/prices.
    • Offers are void where prohibited; quality is not guaranteed (e.g., natural silk wrinkles are normal).

VII. Orders & Accounts

  1. Order Handling
    • We may refuse/cancel orders (e.g., suspected bulk purchases). Provide accurate info (size, tailoring needs).
  2. Payment
    See Payment Policy for methods and security; multiple payment options supported.

VIII. Third-Party Links

  1. Third-Party Tools
    Styling recommendation tools are used at your own risk.
  2. External Links
    Third-party sites (social media, logistics) are unaffiliated. Contact them directly for disputes.

IX. User Submissions

  1. License Grant
    • We may use your styling suggestions, design ideas royalty-free, with no confidentiality obligation.
    • We may remove unlawful / 侵权 content (e.g., plagiarized reviews).
  2. User Warranties
    Submissions must not infringe rights or contain false info (e.g., fake fabric allergy claims).

X. Privacy Protection

See Privacy Policy for data handling, including custom size and purchase record protection.

XI. Errors & Omissions

  1. Correction
    We may fix price/description errors (e.g., hem length misprints) or cancel orders without notice.
  2. Update Obligation
    No update obligation unless required by law; update dates don’t imply full content changes.

XII. Prohibited Uses

Do not use the site to:

  • Engage in illegal acts (counterfeit sales) or incite others;
  • Infringe IP (steal designer images) or harass others;
  • Distribute malware, spam, or scrape data;
  • Interfere with security (stock 刷单) or bypass protections.

XIII. Liability Limitation

  1. Service Warranty
    • No guarantee of uninterrupted/error-free service (e.g., temporary size chart outages).
    • Service is "as is," excluding all warranties (merchantability, fitness for purpose).
  2. Damages
    We are not liable for direct/indirect losses (e.g., party outfit disappointment due to stockout), limited by law.

XIV. Indemnification

You agree to indemnify us against claims (e.g., trademark infringement) and legal fees from your breach.

XV. Severability

Invalid 条款不影响其余条款效力,按法律最大限度执行。

XVI. Termination

  1. Termination
    • You may terminate anytime; we may terminate for breach (e.g., malicious returns) without notice.
  2. Survival
    Pre-termination obligations (e.g., unpaid custom dress fees) remain valid.

XVII. Entire Agreement

These terms supersede all prior agreements. Ambiguities are not construed against the drafter.

XVIII. Governing Law

Governing law: Colorado, U.S. Disputes settled through negotiation.

XIX. Updates

Latest terms are posted here. Continued use accepts changes (e.g., logistics policy updates).

XX. Contact Us

Email: support@dkltableware.shop
Phone: +1 970 430 0003
Address: 1809 Chesapeake Ct, Ft. Collins, CO 80524, USA

XXI. Shipping & Returns

  1. Shipping Fees
    One-time fee (including returns); no restocking fee (except custom dresses).
  2. Returns
    Follow Return Policy; items must be new (unworn, tags attached).